Coffee Point

POS setup and configuration for a coffee point. From an empty account to your first flat white: a small menu, fast taps, and the settings worth changing.

What it does

A coffee point is a sprint that happens between seven and ten in the morning. Everything is takeaway, the menu barely changes, and the same faces come back four days a week. This guide sets POSolid up for that: a menu where a flat white with oat milk is two taps, a till that never asks a question it does not need to, and a loyalty card that makes the regulars stay regular.

The short version: a coffee point is won or lost on taps per cup. Everything below exists to reduce that number.

What you need

Thing	Why you need it	Notes
Till device	your counter — takes the order and the payment	A tablet propped by the grinder is ideal; a phone works. Mains power, so battery is not a concern.
Internet	POSolid is a cloud app and needs a connection during service	Fixed broadband if you have premises; mobile data if you are a kiosk or a window.
Fiscal printer — depends on your country	required by law in some countries to record sales	In Poland: Posnet, Novitus or Elzab. See Supported Fiscal Printers, or Fiscal Printers in Other Countries if you trade elsewhere.
Card terminal	most coffee is paid by card or phone	From your payment provider, works on its own. You record which method was used so takings reconcile.
Optional: a thermal printer	receipts, if guests ask for them	Many coffee points never print at all. Add one only if your guests expect paper — see Supported Thermal Printers.
Optional: a second device	a second person on the machine at peak	Any device with a browser and a staff PIN. Both see the same orders.
Optional: a screen for the pickup board	so people collect without asking	Worth it only if guests wait somewhere other than right at the hatch — see Customer Display Board.

"Optional" means your choice — not an upsell. Every optional line above is hardware you may or may not want; none of it unlocks anything in POSolid. Every feature named in this guide is included in your subscription from day one, with no per-device or per-feature charge. The only thing you would ever spend money on is the physical equipment itself — and only if you decide you want it.

How everything connects

A coffee point is the simplest setup POSolid has:

Till --( internet )--> POSolid
Till --( USB cable )--> Printer, if you have one

The till reaches POSolid over the internet. It runs in the browser; nothing is installed beyond a home-screen shortcut.
No kitchen, no stations, no routing. Coffee is made by the person taking the order, so nothing needs to be sent anywhere.
The Print Agent only matters if you print. No printer means no agent and nothing to install.

Getting started

Create your organization — see Create Your Account. Set your country, currency and, in Poland, your tax settings.
Build the menu in Menu → Catalog: drinks with variants for size, then one modifier group for milk and one for syrups — see Modifiers.
Mark your defaults — the milk most people take, the size most people order.
Strip the register down in Settings → Orders configuration: table assignment off, order type off, pager numbers off, require payment before accepting order on.
Poland: add your fiscal printer and turn on its fiscal option — see Supported Fiscal Printers.
Add your staff with PINs so whoever is on the machine can ring up without logging out — see Quick Access with a PIN.
Set up a loyalty card before you open, not after — the regulars start on day one. See Discounts.
Time yourself on a full order — large oat flat white, paid by card. If it is more than four taps, the menu needs another pass.

Every second here is multiplied by the morning queue, so the menu is the whole job.

Size is a variant, milk is a modifier. Small/medium/large changes the product and the price, so it belongs in the item's variants. Oat, soy and lactose-free are choices on top, so they belong in a modifier group. Getting this the right way round is what keeps a cup to two taps.

Mark the default on every group. If most flat whites are cow's milk, mark it default and the choice costs nothing on the majority of orders. A modifier group can also be required — use that only where you genuinely cannot make the drink without an answer.

Price the milk once, reuse it everywhere. Define "Choose your milk" once in Menu → Modifiers and attach it to every espresso-based drink. Adding a new alternative next month is then one edit, not twenty.

Skip everything the counter does not need. In Settings → Orders configuration turn off table assignment, the order type selector and pager numbers, and turn require payment before accepting order on. Everything is takeaway and paid at the counter, so there is nothing else to ask.

Loyalty is the highest-return feature you have. A coffee point runs on repeat custom more than any other business in this guide series — the same person, four mornings a week, for years. A loyalty card is included in your subscription, so the only cost is deciding what to give away. See Discounts.

Recommended setup

Minimum — one person, one machine

Till, card terminal, fiscal printer where required. Size as variants, milk as one modifier group. That is a complete coffee point.

Recommended — the morning rush

Add staff PINs and a loyalty card. If two of you work the peak, add a second device so one takes orders while the other pulls shots.

Full — a queue out of the door

Add the pickup board if guests wait away from the hatch, a QR Menu so the queue reads while it waits, and Work Shifts so the early starts are recorded. Use the hour-by-hour report to see exactly when the rush begins and ends.

Key things to know

Size is a variant; milk is a modifier. Getting this backwards is the most common reason a coffee menu feels slow.
Defaults are free speed. Pre-select the common choice and most orders lose a tap.
Define the milk group once. Attaching one shared group to every drink beats copying it twenty times.
You probably do not need a printer. Plenty of coffee points never print a receipt — add one only if guests ask.
Loyalty pays back faster here than anywhere. Your customers are, by definition, repeat customers.
Poland: the fiscal printer is not optional, and the daily report has to be printed to close the fiscal day.
The rush is narrower than it feels. The hour-by-hour report usually shows one very sharp peak — staff for that, not for the morning.

FAQ

Q: Should cup size be a variant or a modifier?
A: A variant. It changes the product and the price. Milk, syrups and extra shots are modifiers on top.

Q: How do I stop asking about milk on every order?
A: Mark the most common milk as the group's default. It is pre-selected, so it only costs a tap when someone wants something else.

Q: Do I need a kitchen display?
A: No. The person taking the order makes the drink, so there is nothing to send anywhere. Prep stations are for kitchens, not counters.

Q: Do I have to print receipts?
A: Not unless guests expect them or the law requires a fiscal receipt in your country. Many coffee points run with no thermal printer at all.

Q: Can I run a loyalty card for regulars?
A: Yes — loyalty cards and coupons are included in your subscription. See Discounts.

Q: Two of us work the morning. Does that cost more?
A: No. Extra users and devices are included — add the second person in Staff & Roles and give them a PIN.