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Staff Management

Your Team, Under Control. Every Role, Every Shift.

Role-based access, fast PIN login, shift time tracking and per-order timing — everything you need to manage staff and find bottlenecks.

Shift Planning That Runs Itself

  • ✓ Rule-based automatic scheduling — the rota builds itself from your coverage rules
  • ✓ Every team member sees their own upcoming shifts, on any device
  • ✓ One-tap time-off (PTO) requests — approvals flow straight into the plan

Set your staffing rules once — how many people you need per role, per day, and per time window — and POSolid builds the whole schedule automatically. The rota fills every shift and honours every rule in seconds, with no spreadsheets.

Because it's rule-driven, you're never short-staffed at the rush and never paying for an empty shift. When priorities change, regenerate the entire schedule in a single click.

POSolid tracks every work shift automatically. Employees clock in with a PIN, and the system records their hours, breaks, and smoke breaks down to the minute. Managers see a live overview of who is on the floor, who is on break, and who hasn't clocked in yet — all from a single screen.

At the end of each period, the payroll report is ready instantly — calculated from actual shift data with overtime rates, break penalties, and minimum-hour thresholds applied automatically. No spreadsheets, no manual counting, no disputes about hours worked.

Full control of your staff at any moment

  • ✓ Track clock-in, clock-out, breaks, and smoke breaks for every employee in real time
  • ✓ Automatic payroll calculation based on hourly rates, overtime multipliers, and penalty rules
  • ✓ Configurable penalties for late arrivals, early departures, and exceeded break limits
  • ✓ Manager dashboard with live overview of who is working, on break, or absent right now

Every Team Member Sees Exactly What They Should

  • ✓ Create custom roles — cashier, manager, kitchen, waiter — with individual permissions
  • ✓ Granular control: restrict access to reports, settings, discounts, and refunds
  • ✓ Managers can override or assist without sharing full admin access

POSolid lets you define exactly what each team member can see and do. A cashier can take orders and process payments. A waiter can manage their own tables but not view reports. A manager can apply discounts and void orders. An owner sees everything. You assign the role — POSolid enforces the boundaries automatically.

Permissions are granular: control access to catalog editing, pricing, reports, refunds, discount tools, and settings separately. When a staff member needs temporary access for a specific task, a manager can authorize it with their own PIN — no need to hand over a password or change permanent settings.

Staff log in with a personal PIN directly on the POS terminal — no separate device, no password to type. Each login stamps a start time. When they log out, the shift is closed and timestamped. You always know who was working, when they started, and when they left.

PIN login is not just an authentication method — it's a shift boundary. The moment a staff member logs in they take ownership of their session. Transfers between staff are tracked. If a manager needs to unlock a restricted action, their PIN authorizes it as a supervisor event — fully logged, fully auditable.

Clock In, Clock Out. One Tap on the PIN Pad.

One PIN, one tap — and you know who opened the register, who closed it, and exactly how long the shift ran.

See Where Orders Slow Down Before Guests Notice

  • ✓ Track time from order placed to order served per staff member
  • ✓ Identify slow stages — order taking, kitchen handoff, delivery to table
  • ✓ Compare performance across shifts and staff to spot recurring bottlenecks

POSolid timestamps every stage of an order — when it was placed, when it was sent to the kitchen, when it was marked ready, and when it was closed. This data is attributed to the staff member who handled each step, giving you a clear picture of where time is being lost during service.

When a table consistently waits longer than average, you can trace exactly which step is slow: is the waiter slow to enter orders? Is the kitchen backed up? Is the handoff from kitchen to table taking too long? Instead of guessing, you see the numbers — and you can act before the next rush makes the problem worse.

Questions About Staff & Payroll.

How do staff clock in and out?

With a personal PIN on the POS itself — no second device, no password to type. The login stamps a start time and the logout closes and timestamps the shift, so you always know who worked and for how long.

Does POSolid calculate payroll?

Yes, from the recorded shift data rather than anything typed in twice. Hourly rates, overtime multipliers and penalty rules for late arrivals, early departures and exceeded breaks are applied automatically, and the figure is ready at the end of the period.

Can I limit what each person sees?

Yes. Roles carry granular permissions — a waiter runs their own tables but cannot open reports, a manager can void and discount, an owner sees everything. POSolid enforces the boundary rather than relying on people not clicking.

What if someone needs a one-off permission?

A manager authorises that action with their own PIN. It is recorded as a supervisor event, so nobody hands over a password and no permanent setting has to change.

Can the schedule build itself?

Yes. Set the coverage rules once — how many people per role, per day, per time window — and the rota is generated to satisfy them. When priorities change you regenerate the whole schedule in one click, and time-off requests feed straight into the plan.

Can I see where service is slowing down?

Every stage of an order is timestamped and attributed to whoever handled it — taken, sent to the kitchen, marked ready, closed. A slow table becomes a specific step rather than a guess, and the same data lands in the staff report.

Know Exactly What Your Team Is Doing

Start your 14-day free trial — add your team, set roles and run your first shift today. Shift tracking and planning are included from the Professional plan up.

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